Customer Service of America

STAY CONNECTED!

Establish an account and stay connected with your incarcerated friends and family members.

Friendly & knowledgeable representatives are dedicated to providing the highest quality in customer care.

You can receive calls on any phone, regardless of who your service provider is. Call us toll free at 1-800-849-6081 to get started.

Purchase your Prepaid Calling Minutes using your debit card or your credit card. Your prepaid minutes will allow call charges to be accepted at your telephone number up to the limit of the funds available on your account. Funds can be added to your prepaid account at any time the available money runs low.

Specially trained operators are available 24/7 to assist English and Spanish speaking customers with questions, complaints, refund requests and an industry unique Inmate Hotline.


CSA Operator Services

CSA is a specialized operator center designed to help incarcerated individuals keep in touch with their friends and family members. If you have been contacted by CSA it is because an inmate is trying to call you from a correctional facility.

Fund your account with:


Western Union charges a processing fee for service.

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Prepaid calling accounts can be purchased or recharged without any service fee by mailing us a postal money order. No personal checks are accepted. Just mail a money order to the following address and the funds will be posted to your account upon receipt.

Customer Service of America
P.O. Box 1809
Yulee, Florida 32041-1809

Please clearly mark the money order with your telephone number and the name of the facility from which you would like to receive calls.

Click Here for Other Payment Instructions


Customer Service of America

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